I've had nothing but problems with this phone since the day I purchased I would like to ask a member of Samsung management or a higher member of staff to have it recalled the battery charging port has broke on me lots of times and caused issues with work the ribbon for the battery to connect with my phone has come apart that many times I can't remember and the screen keeps going faulty and I have to do factory resets or take to phone shops to repair and I've heard lots of people having the same issues this needs to be resolved immediately.
Yours sincerely Tameka Reid