Just bought the a71 and can claim the headphones but unable to put the order/receipt in the box as bought from sky. How do I do that as you can't upload the confirmation email.
I bought mine from currys and the emailed receipt i got i just took a screen shot of it and sent them the screen shot and that was accepted aslong as they can see the date etc hope this helps
just had the same issue and after an hour on the phone with sky, I've used the contract number in the order/receipt box and downloaded the contract as a pdf as the proof of purchase