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Problems with replay sound

(Topic created on: 30-03-2021 09:04 AM)
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Freyeesha
Apprentice
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I have 2singing apps, recently both don't record my voice correctly, it's burbly and robotic, is this a problem with the phone? I have a Galaxy A71
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2 REPLIES 2
AndrewL
Moderator
Moderator
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@Freyeesha: If you head to Apps > Voice Recorder, and record a short clip, does the issue persist? If not then the issue is likely to be stemming from the apps themselves, therefore please go to Settings > Apps > Select the relevant app > Storage > Clear Cache > Clear Data, then press the Volume Down and Power buttons together for around 10 seconds until the A71 restarts. If the issue persists, head to the Google Play Store to see if there are any updates available for the apps that might address the issue. You can also open the Samsung Members app > Get Help > Interactive Checks > Mic, and follow the on screen instructions. Does this return any errors? 

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Freyeesha
Apprentice
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Hi, thankyou so much for your reply, will try those.. I've done the interactive check and all OK, will let you know, your a star... 😊
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