16-12-2020 11:25 AM in
Galaxy A Series16-12-2020 03:44 PM in
Galaxy A SeriesWhat issues do you experience @RegSturt
I use the stock keyboard which is version 5.1.15.1
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.0/ Android 11.
16-12-2020 03:57 PM in
Galaxy A Series16-12-2020 04:00 PM in
Galaxy A SeriesOk what have you done thus far in regards to troubleshooting and what version are you using ?
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.0/ Android 11.
17-12-2020 08:23 PM in
Galaxy A Series17-12-2020 08:34 PM in
Galaxy A Series17-12-2020 08:59 PM in
Galaxy A SeriesCertainly a conundrum then @RegSturt as mine is fine.
Steps you could take are....
First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops.
Try another keyboard.
Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way.
Factory reset as a very last resort.
Let a Samsung Experience Store or Samsung Service Centre can take a look.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.0/ Android 11.
27-12-2020 10:38 AM in
Galaxy A Series