16-12-2020 10:25 AM
16-12-2020 02:44 PM
What issues do you experience @RegSturt
I use the stock keyboard which is version 5.1.15.1
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
16-12-2020 02:57 PM
16-12-2020 03:00 PM
Ok what have you done thus far in regards to troubleshooting and what version are you using ?
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
17-12-2020 07:23 PM
17-12-2020 07:34 PM
17-12-2020 07:59 PM
Certainly a conundrum then @RegSturt as mine is fine.
Steps you could take are....
First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops.
Try another keyboard.
Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way.
Factory reset as a very last resort.
Let a Samsung Experience Store or Samsung Service Centre can take a look.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
27-12-2020 09:38 AM