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Pop ups

(Topic created on: 17-03-2023 05:40 AM)
201 Views
mashake
First Poster
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I have been recieving pop ups on my phone "You phone has been blocked" , "Your phone has a virus" and a pop us of a pic with a semi nude lady and a WhatsApp icon as a missed call.
How do I get rid of that.
3 REPLIES 3
CrazyFrog
Explorer
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If it's a WhatsApp pop up / message, I'll say uninstall and delete all the updates of WhatsApp and then reinstall WhatsApp to see if that helps.
0 Likes
BaronDigo
Helping Hand
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Hehe dont click those links again. Uninstall any app yu recently installed. Last resort format(data loss imminent).
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BandOfBrothers
Samsung Members Star ★★
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@mashake 

Put the phone into Safe Mode > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If they stop then theybare embedded in one kf your apps or content you've downloaded.

Start deleting your most recent content once out of Safe Mode until they stop.

You can also run a virus scan through Device Care under Device Protection. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "