Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Pictures can't be retrieved from cloud

(Topic created on: 14-10-2019 09:42 PM)
332 Views
Iandavies
First Poster
Options
Spoiler
Spoiler
My partner has an A5 and sadly has to swap to an iPhone for work. She hates them but has no choice. So, she took sim out of a5 and has pictures in the Samsung cloud, but when she logs in to the account it says 0 pictures. She has tried to take the pictures off the phone via other methods but has had no success.. 
How can she get them off and why does it say there are 473 pictures in her account but they aren't there when she logs in? 

Thanks in advance.
2 REPLIES 2
RpBP
Mastermind
Options

 

Spoiler
Hi
Spoiler
you
Spoiler
can
Spoiler
try

 

 

0 Likes
RpBP
Mastermind
Options

Be sure you realize a master copy of all in your main device first to update all information before recover in the other :thumbs-up-sign-emoji-modifier-fitzpatrick-type:

0 Likes