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Photos disappeared after restart

(Topic created on: 26-08-2023 05:10 PM)
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Corringhamlad
Journeyman
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I recently changed SD card for bigger capacity. I transferred everything from the old card onto the new and checked all was OK. I turned the phone off and on turning on again most of my pictures in Gallery are now missing. I've tried several ways to transfer pics including via my laptop but the same thing keeps happening! I put the original SD card back and they're missing from that now.
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11 REPLIES 11
xSteveuk
Mastermind
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Have you tried checking the My Files app images recycle bin to see if any images are there
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Pugs1957
Samsung Members Star ★
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Gallery takes a while to see the imported photos. Put SD card in phone, reboot and wait a few minutes. You should immediately find the photos in the phot app, though.
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Corringhamlad
Journeyman
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Nothing there. The files show up if I plug both SD cards in turn into my pc but as soon as the cards go back in the phone they're not there!
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Corringhamlad
Journeyman
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I'll try.
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Corringhamlad
Journeyman
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Nothing in Gallery. Where is the photo app?
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Corringhamlad
Journeyman
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Pugs1957. If you mean Google photo app, they're still not all there. Around 1000 images missing.
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Corringhamlad
Journeyman
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They go missing from My Files too. Very weird! I'll try formatting the new sd card and go from there. Still have all files on my pc.
PaulM1
Moderator
Moderator
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That's very strange, @Corringhamlad. Just so I'm clear on how this issue is presenting itself, are you able to see the same photos when plugging your SD card/phone containing the card into your laptop?

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Corringhamlad
Journeyman
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Yes,that's the weird thing. Actually I've just put the old card back into the phone and can see all the photos on Google Phone app. Haven't checked Gallery yet. Just transferring everything onto new card from pc so hopefully will be OK. Watch this space!
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