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Original topic:

Phone won't stop charging?

(Topic created on: 10-03-2020 07:45 AM)
parfaitnoirx
First Poster
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‎10-03-2020 07:45 AM in 

Galaxy A Series

I've been noticing that whenever I charge my phone, it doesn't stop charging even at 100? I know about newest Samsung phones have intelligent battery and they instantly stop at a hundred but mine won't? What could I do? For reference, I own a A50S.

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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‎11-03-2020 05:54 AM in 

Galaxy A Series

Hi @parfaitnoirx 

 

May I ask are you using official Samsung products to charge the phone ?

 

It right that when a phone hits 100% the phone is intelligent enough to then go on trickle charge.

 

If your concerned then perhaps use a Samsung Experience Store  / Samsung Service Centre as they can run a diagnostic.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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parfaitnoirx
First Poster
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‎11-03-2020 08:58 AM in 

Galaxy A Series
Yes, I am. I am using the charger that was in the box.
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BandOfBrothers
Samsung Maker ★★
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‎11-03-2020 09:09 AM in 

Galaxy A Series

Ok.

 

If you need peace of mind then please do seek support from a Samsung Experience Store  / Samsung Service Centre.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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