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Phone Update

(Topic created on: 05-06-2024 04:49 PM)
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Ken92
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Has anyone found a fix for the phones that stopped working couple weeks ago affer the update?

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4 REPLIES 4
keith30
Mastermind
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It would help other members to offer their option if you say what device model you have so someone can help you.
-Robot-
Samsung Members Star ★
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Also if it worked after an update and stopped couple of weeks after it not likely to be the update
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Ken92
First Poster
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Hi good day Samsung A23. It updated May 3rd then the screen started to go crazy showing lines and got white. Shut down the next morning. 

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AntS
Moderator
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Cheers keith30 and -Robot-! 

 

Hi  @Ken92 ,

 

I'm going to guess that you're based somewhere in the Caribbean and experiencing the same issue as the folks in this thread: https://eu.community.samsung.com/t5/galaxy-a-series/a23-not-starting-after-latest-update/m-p/9811971 . If so, best advice is to contact your local Samsung Support (https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/ ) or visit a local Samsung Support Centre if you're able to easily get to one.

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