Phone not charging

DTri · ‎21-12-2021

I have just updated my phone and now it won't charge I plug it in and the 2 seconds later it stops charging I need help as it is my work phone(Samsung A71)

Ventor · ‎21-12-2021

Hola, comprueba con otro cargador y cable originales de Samsung.

"The quieter you become-the more you are able to hear..."

MordeL0L · ‎21-12-2021

Have you tried to charge with original cable and plug?

Another thing I would recommend to you is try to clean up the socket

BandOfBrothers · ‎22-12-2021

Hi @DTri

Please soft reboot by turning the phone off and on,

Please try another charging brick and cord if you can.

Check inside the charging port of the phone with a torch.

A very last resort would be to back up and factory reset.

A Samsung Experience Store / Samsung Service Centre can check the phone and charger over for you.

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "