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Phone freezing during charge

(Topic created on: 30-10-2021 12:36 PM)
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AliceSivyer
Explorer
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So, not only is the current messaging in app still glitching like crazy for me, I've now experienced another.

My phone was charging last night as I always do, like I always set 3 alarms in the morning (Yes I'm that type of human).

To my wide eyes this morning, it was 10:55am. Which I shot out of bed to discover that my phone was frozen. Stuck charging at 69%. Nothing was working, until I pressed down on the power button and it restarted. 

Why is my phone now freezing during charge? I'm back to work next week and I cannot afford to wake up way past my shift because my phone froze. 

Anyone else experiencing this?

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2 REPLIES 2
xSteveuk
Mastermind
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Hi
When on the samsung members page Click on the get help button At the bottom of the page And run a diagnostic test charging and if have another charger try that
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AliceSivyer
Explorer
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Hello. I unfortunately cannot see the option to find the button to get help.

I don't think its my charger. I do believe it's my phone. Its been glitching ever since the new update.

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