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Original topic:

Phone doesn't recognise charger

(Topic created on: 03-09-2022 02:25 AM)
Alexvrb
First Poster
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Galaxy A Series
Has anyone owns an Samsung A53 and has problem with the changing system please? I just bought the phone and doesn't recognise the charger after 1 week.
1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

Hi @Alexvrb 

Please take a look using a torch in the phone's charging port just to ensure theirs no build up of debris and check the charging cord for debris or damage too.

You shouldn't have to be experiencing such issues after " 1 week " of ownership so I'd suggest to arrange for Samsung or the business that supplied the phone to assist and swap it out.

Anyone out of the cooling off period I'd suggest to try another charging cord and brick and seek support from a Samsung Experience Store or Samsung Service Centre.

I wish you all the best.  😎 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "