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Open phone

(Topic created on: 22-09-2021 02:03 PM)
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fredrico
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I can't open my phone to install sim card?
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5 REPLIES 5
GrantG
Pathfinder
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What phone?
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GrantG
Pathfinder
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If it's an S21 the sim card goes in the bottom
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fredrico
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galaxy A12
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fredrico
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Galaxy A12
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JAMES4578
Samsung Members Star ★★
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Hi @fredrico  You should have a Sim ejector Tool.  Insert the pin in the  tray hole to loosen the tray , pull out the tray gently and insert the sim with gold coloured contacts facing downwards and gently press the sim in the tray to secure it.  See more details in Manual page 16-17  https://downloadcenter.samsung.com/content/UM/202105/20210513142713038/SM-A125F_UM_EU_RR_Eng_Rev.1.0...  or see video  

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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