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Oh dear

(Topic created on: 11-07-2022 10:10 PM)
222 Views
zimma71
Voyager
Options
Unlock is very confused.
I try face unlock and the message says... 

5 attempts made, wipe the fingerprint. 

Up to 7 secs to unlock by face and fingerprint is not reliable, 1 in 10 it works and drives me mental 🤣

Mate 20 light not even a second to unlock... 

Anyone else?

I did just authorise the end poverty app and now phones gone mad.... 
3 REPLIES 3
zimma71
Voyager
Options
I tried diagnostic.
2 attempts on face and fingerprint worked 1st time on diagnostic. But in use does not unlock....
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Bigtasty65
Hotshot
Options
That's odd, my A53 5G fingerprint unlock is incredibly reliable. In fact 99% reliable.
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KevP79
Voyager
Options
Try saving the same unlock finger/thumb twice so you have two copies of the same print saved,

I had two copies of each (unlocking) finger saved on my s8+.

I'm restricted to only three saved slots on the s21 fe so I have my main thumb saved twice and my other thumb saved once as a backup.

Can't help much in terms of face unlock, I'm not keen on it. I have my face print? registered on my phone and it seems to work as advertised however I don't have it as a preferred unlock method.
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