12-12-2020 10:59 PM
13-12-2020 05:26 AM
Hi @sam99227
Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way.
An extreme option is to back up and remove any relevant sd card and factory reset.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "