02-02-2021 03:23 PM in
Ironically this is the first phone I've actually purchased vs getting for free and it has TONS of glitches which are near impossible to replicate for the techs.
This latest glitch is driving me nuts, please help! Brand new a71 5g uw was making notification sounds just fine. Five days ago notification sounds are silent. I get the notification but no noise. No settings were changed, lacks sound for all push/text. Restart phone and sounds are back for a period of time. Sometimes once, sometimes for an hour, then gone again.
The problem comes and goes and always works fine with a restart. I've cleared all caches, personalization, reset all settings, checked all settings. To be clear I get sound on a push notification and then not, nothing changed. Restart phone then I get sound again for a short period of time.
02-02-2021 03:37 PM in
02-02-2021 06:33 PM in
03-02-2021 02:52 PM in
Just for kicks I tried the toggle to mute on my phone and it didn't work. Not sure how we can get a samsung tech or moderator on here to help, but at this point I'll never buy another samsung! So much for their stellar customer service...