NON Uk version

[Aseries1]

I have come across on Facebook where Samsung A series Handsets being sold  quite  cheaply.  For example A41 being sold for £210 against  Samsung Website price of £270.

When enquired seller said they have direct contact with Samsung Distributers and import directly from them . They also confirmed that these handsets are Non UK version. I wanted to ask if these handsets are genuine and come WITH Samsung warranty.

[BandOfBrothers]

Hi @Aseries1 

These appear to be grey imports perhaps from a reseller which is where they are usually unlocked to all network's and possibly have the XEU CsC on them.

You would need to check the small print of the Samsung manufacturing warranty as some phones that were released to be used in a Particular region / country would not have support if being used in another country / region

We do sometimes also see that software updates and Security Updates can be extremely slower to come through to such phone's.

Personally if this was my choice I'd pay the extra and buy direct from Samsung UK.

However I appreciate it's your choice and rightly so.

🌈 Stay Safe & Stay Alert.  🌈 

[DannyT]

If the handsets are Non-UK, but are EU models, they would be fine to use in the UK, and they would receive updates. As they are not from a recognised seller, the warranty would apply but not from the purchase as normal Samsung warranties. It would be from the manufacturers date.

Also, if these are non-EU models, we wouldn't be able to repair these in the UK, and the support you received would be very limited.

[dxtnguyxn2002]

Can samsung replace battery on a non EU phone even if you are paying for it?

[BandOfBrothers]

@dxtnguyxn2002

UUnfortunately Samsung UK won't offer support to a phone that's been imported.