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No sound notification for Gmail and Skype

(Topic created on: 12-10-2023 06:24 AM)
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jsmith67x
First Poster
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Hi,

I've a Samsung A54 5G phone. My problem there is no sound notification for new mail in Gmail or a new message in Skype when the phone is idle. I tried Google Chat it sends sound notification but no sound notification for Gmail and Skype. I've installed all update received from Samsung.

I tried follow some web links to check what settings I'm missed (for example this)

https://www.androidpolice.com/android-notification-problems-fixes/#check-background-data-settings-fo...

 

 

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2 REPLIES 2
Piper123
Samsung Members Star ★
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In Gmail go to

Settings
Notifications

Check if sound or silent is selected and amend as required
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jsmith67x
First Poster
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Sound notification is enabled for the Gmail app.

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