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No notification sound when receiving emails

(Topic created on: 04-10-2021 04:37 PM)
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susieafrica
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I have an A20 phone. My notification sounds and ringtone are all set properly for my email account but my phone is just silent when I receive emails. I think it has been like this since the last software update, not sure what has happened..please advise! Thanks.
2 REPLIES 2
DaveRi
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We have the same issue with multiple Samsung device users at our work.   Seems to be an OS issue as we tried two different email apps and it's impacting both.

bluey77
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Same on my galaxy z flip 4 jim
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