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Original topic:

No confirmation after placing an order.

(Topic created on: 02-01-2022 06:04 PM)
Mallory_Y
First Poster
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Galaxy A Series

I placed an order online a couple of hours ago (for a Galaxy A52s 5G). The money did leave my account. However, I received no confirmation of this order.

The order number that showed up on screen right after the transaction is not recognised when I check the status of my order online here https://shop.samsung.com/uk/mypage/orders

That does not look normal at all.

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