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New problem

(Topic created on: 21-02-2025 02:20 PM)
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Jacobnewmarch
Apprentice
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My phone with the screen issues now is refusing to connect to a network my sim is working it won't connect ore use my data it perpetual says emergency calls only I took the sim out it said no sim ore survise but even on my trip out today it stayed the same
2 REPLIES 2
johnz237
MegaStar
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Hi! I remember your other post. I think it may be best to get an assessment of the device.

Maybe also check with your network provider.
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BandOfBrothers
MegaStar
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So if the sim card works in another phone fine @Jacobnewmarch then run the diagnostic tool found in the Samsung Members App to see if that highlights anything. 

If not a Samsung Service Centre can help https://www.samsung.com/uk/support/repair. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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