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My Samsung A54 screen turned black for a few seconds while i was using messenger app. SHOULD I BE WORRIED OR NOT

(Topic created on: 22-03-2024 02:32 PM)
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Miracolous1
Explorer
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Pls idk if its a problem or no. im overthinking

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AndrewL
Moderator
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@Miracolous1: It is possible that the screen entered an idle state while you were using the Messenger app, as this happens automatically after a set period of time, depending on your settings (Settings > Display > Screen timeout). Did you press the Side button, or interact with the screen to restore the picture? Were you performing a specific action at the time the issue occurred? 

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Miracolous1
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I was playing an audio after i tapped a few times it did it

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AndrewL
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@Miracolous1: Did you manually power the screen back on, or did it happen at it's own accord. If you head to Settings > Advanced features > Motions and gestures > Double tap to turn off screen, and toggle this option off, does this help at all? 

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BandOfBrothers
Samsung Members Star ★★
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It possibly just a glitch which can happen @Miracolous1 

You can try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. { Repair Apps may not be availableto the Samsung Galaxy s²⁴ Series of phone's. 

If this starts to happen regularly then a factory reset after a back up maybe the next step. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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