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Original topic:

my Samsung A10

(Topic created on: 11-12-2020 07:57 AM)
Shez81
First Poster
Options
Galaxy A Series
NEED some help..... over the past 4 weeks my phone as started 2 switch off and on for no reason at all even when am using it (a call, a txt, etc etc).. does anyone know why this is happening?
2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Shez81
First Poster
Options
Galaxy A Series
thankyou I will give that a try