Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

my Samsung A10

(Topic created on: 11-12-2020 06:40 PM)
194 Views
Shez81
Student
Options
NEED some help..... over the past 4 weeks my phone as started 2 switch off and on for no reason at all even when am using it (a call, a txt, etc etc).. does anyone know why this is happening?
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Shez81
Student
Options
thankyou I will give that a try