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Original topic:

My phone

(Topic created on: 24-08-2021 09:43 AM)
Adda1
First Poster
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Galaxy A Series
Hi

I'm having problems with my Samsung A20e, I can send texts to people but I can't receive texts back for some reason, could any one help please thanks.
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4 REPLIES 4
Tiag0
Explorer
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Galaxy A Series
It would be an issue for your network provider that one my friend
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Options
Galaxy A Series
Try sending a text to yourself...
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Ventor
Samsung Maker ★
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Galaxy A Series

@Adda1 You have to try this Go to Settings / Connections / Mobile networks / Access point name-the three dots up right-Reset to default.

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AndrewL
Moderator
Moderator
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Galaxy A Series

@Adda1: If the issue is only affecting certain contacts, then please open the Messages app > Tap the 3 dots in the top right > Settings > Block Numbers and Messages > Block numbers, and remove any relevant contact numbers from here. Tap the Back button to return to the Messages settings screen > More Settings > Text Messages, and make sure that there is a number populated in the Message Centre field > Back > Delete Old Messages On. 

If the messages contain pictures or emojis then try enabling Mobile Data by swiping from the top of the screen to the bottom > Mobile Data, to see if this helps.

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