29-04-2020 08:17 AM
A few days ago I bought a Samsung Galaxy A50s. Doesn't work when I go to set fingerprint. Just look at the contact customer service.
29-04-2020 02:57 PM
Hi Naimur,
Try removing your fingerprints and re set them back up.
Set them up as you naturally hold the phone and press your fingertips on each corner of the set up sensor and a few directly on the sensor. This helps when unlocking if you don't press exactly plum square on the sensor.
Set 2 same fingerprints to greatly improve how the phone accepts your scan.
01-05-2020 11:53 AM
01-05-2020 05:56 PM
Thanks Paulie