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Moving Apps from phone to SD

(Topic created on: 20-12-2020 10:10 AM)
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DaveP
Apprentice
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I just changed my A20e phone to A21S. On the A20 I could easily move apps to SD by going to storage and clicking change button. On A21S there is no change button. Just going through support and been told that I need to raise a case for developers. Anybody else having same problem and raised a case? Can anybody show me where to send messages to developers? Thanks in advance 👍
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6 REPLIES 6
Pugs1957
Samsung Members Star ★
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You can find contact details for each app in Play store
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DaveP
Apprentice
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there's nothing wrong with the apps as could move them on A20e
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Pugs1957
Samsung Members Star ★
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It is how the app is compiled that determines if some data can be moved to the SD card. It is nothing to do with the phone.
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nowdeleted
Big Cheese
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apps usually need to be downloaded to work properly as moving them means there is nothing rooted to the control file.. where as you can move contacts... apps are different
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DaveP
Apprentice
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Guys read the post. I could move them on my A20e. same apps. but I can't move them on my A21S. it has nothing to do with the apps as they are the same ones. some can't be moved and I know that. but I have 32 that are movable that were moved on my A20e but can't move them on A21S
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Not-Uzair
Student
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I think its cos of a new software update or something, I'm having the same problem. I know for sure it's not a problem with the apps but the software

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