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Mobile data not working

(Topic created on: 13-05-2024 04:50 PM)
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Asdf_0
Student
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My samsung galaxy a10e's mobile data doesn't work right and goes out at random. Ive tried everything to get it to work properly, turning off battery saver, turning off wifi, turning off data saver, etc. It usually goes out from 9:40 am to 4:20 pm. Ive tested it to see if it was because multiple people were using the internet at once, but thar wasn't the case. What do I do now?

Screenshot_20240513-102055_Spotify.jpg

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3 REPLIES 3
Robin999
Maestro
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That looks like loss of signal in general. Have you spoken to your network to see if there are any outages.
BandOfBrothers
Samsung Members Star ★★
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As a process of elimation can you test your sim card in another phone @Asdf_0 to see if your mobile data connection is then stable. 

Also, does this issue happen everywhere or in a particular place 🤔

If i can be of any further help, please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Asdf_0
Student
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It seems to only happen when im on school grounds, but only inside the school itself while it's open.

At first I thought they were using a signal blocker, but everyone else's data works just fine, so im kinda stuck.

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