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Missing photos

(Topic created on: 17-08-2021 01:58 PM)
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deeva
First Poster
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Just upgraded to a12 from s8 half of my photos have vanished.  How do I find them 
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Kimmy2
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Where did you have them backed up to?
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Ventor
Samsung Members Star ★★
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@deeva ,Hello, log into One Drive from your device.You may have logged out.
2.Check the Trash if you have accidentally deleted them.
3.In Gallery / Albums Settings, check that they are not hidden.






"The quieter you become-the more you are able to hear..."


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AndrewL
Moderator
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@deeva: If you still have your S8 then I recommend using Smart Switch to transfer your photos over to the A12. 

https://www.samsung.com/uk/support/switching/

If you have registered the same Google account to your A12 I'd also recommend connecting to Wi-Fi and swiping up from your Home Screen > Google (folder) > Photos, as you should find an archive of your images stored here. 

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