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Missing Photos on A51

(Topic created on: 02-04-2024 08:17 PM)
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Steve146
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In the last few days all of my photos and screen shots have disappeared.

Strangely all the video clips are still there. 

They are not in the recycle bin or anywhere else I've looked . 

Any ideas ?

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3 REPLIES 3
Piper123
Samsung Members Star ★
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Hey there

Have you created a back up option such as Google One with the default to delete from device once backed up?
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Steve146
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No not aware of a backup arrangement and not set anything up in the last week or so.

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JAMES4578
Samsung Members Star ★★
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@Steve146 Have you searched in My Files as well as Google photos? Have you not backed up amywhere at all, do you you not have synchronisation with One Drive? It really asdvisable to have a few Back up options,possiibly local as well as Cloud  storage.  Some examples here https://www.androidauthority.com/best-photo-backup-apps-android- 

However if you cannot locate anywhere you might be able to recover using Data Recovery software,I cannot recommend any one myself though as have not needed this option but you see some information here https://geekflare.com/android-data-recovery/

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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