13-08-2022 07:55 PM - last edited 13-08-2022 08:12 PM by Josh_S ) in
Hi my Girlfriend has lost her phone Samsung Galaxy A52 does anyone know how to track phones or sim cards her phone has no Internet connection I've tried to track it with the Samsung app and find my device but it just keeps coming up with my phone please if anyone can help I'd appreciate it it has my daughters prescription so we really need to know where it is here is the number
13-08-2022 08:30 PM
13-08-2022 08:35 PM
13-08-2022 09:02 PM - last edited 14-08-2022 12:50 AM
Hi @martinCarroll Were both devices registered on the Samsung account or does your girlfriend have a separate one? Samsung's find my mobile can work when a device is offline, however the correct settings would need to have been activated. Settings-Biometrics and Security-Offline Finding. There are also options for Remote Unlock and send last location.
In Google's find my device the phone must
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
13-08-2022 09:14 PM
13-08-2022 09:30 PM
HI @martinCarroll oh right, there are some third party apps but may not be that helpful without log in details or IMEI number,could contact the Network. see some information here https://www.hellolori.com/post/five-easy-ways-to-track-your-lost-android-phone
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
13-08-2022 09:38 PM
13-08-2022 09:38 PM
13-08-2022 09:39 PM
14-08-2022 12:19 AM - last edited 14-08-2022 12:20 AM