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Lost device

(Topic created on: 23-04-2023 11:27 PM)
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Hamdiyey
First Poster
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Does anybody know how to truck a lost Samsung device with 
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1 Solution


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BandOfBrothers
Samsung Members Star ★★
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@Hamdiyey 

 

Look at > https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-you-have-lost-your-galaxy-device/ 

Unfortunately if the phone has been turned Off then tracking won't work.

Let your Network know so they can block the sim card and blacklist the phone's imei number.

I hope you manage to locate your phone. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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4 REPLIES 4
r1cky13
Helping Hand
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On a samsung device type find my device
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r1cky13
Helping Hand
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Solution
BandOfBrothers
Samsung Members Star ★★
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@Hamdiyey 

 

Look at > https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-you-have-lost-your-galaxy-device/ 

Unfortunately if the phone has been turned Off then tracking won't work.

Let your Network know so they can block the sim card and blacklist the phone's imei number.

I hope you manage to locate your phone. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

lucabcardoso
Pathfinder
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If your equipment is associated with a samsung account or Google account with find my device on you could go to your computer, phone, tablet etc go to find my device

Samsung Find my phone

https://www.google.com/url?sa=t&source=web&rct=j&url=https://smartthingsfind.samsung.com/&ved=2ahUKE...

Google Find My Device

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.google.com/android/find&ved=2ahUKEw...

Log In With your same account that's associate with your phone and try to locate it. If it doesent show up, that means either there wasn't no sim card on your phone. Or the find my device was off
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