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Loosing data

(Topic created on: 17-10-2022 08:44 PM)
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zimma71
Voyager
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My internet data keeps drifting away to to a snails pace ,turn on and off its ok for an hour then drifts away to a snails pace again .
Is this the update again ..
As Its not happening on my £69 phone only the samsung . 
Is anyone else having agro ...
Thanks 
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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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I use o2 , Vodafone and ee in the UK and mine has been fine so far.

Data speeds can also be affected by weather , mast issues and mast congestion.

I appreciate your having different experiences with different phones which has also be known to happen unfortunately.

One phone can seem to hold onto a connection better than others but then that can fluctuate.

I assume your phone is up to date regarding software.

You could try a reset on the network in Settings and or remove the sim and reinsert.

There is a diagnostic tool in the Samsung Members App under the GetHelp section and a Samsung Service Centre can check out the phone.

I wish you all the best. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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zimma71
Voyager
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Im on voxi never been a problem until this update was installed i knew i shouldnt have bothered .
I took sim out put in my cheap china phine its perfect put back in mine no different .
But my battery isnt draining like normal after update so im sort of expecting it to get better .
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