Link to windows issue

[Qwerty7]

I got a new device, the a51 5g but link to windows no longer works. I try and connect it and everything seems ok from my phone but when I check my pc it says 'we are having troubke connecting' and lets me scan a QR code, which does nothing. It would seem like it's the PC app but it worked just fine on my old A8. This isn't a big issue and I can live without it, but in just wondering if anyone else had the same thing and got it to work.

[ChrisM]

Hi @Qwerty7 

When trying to connect, do you receive a message on your phone asking you to accept the connection?

[Qwerty7]

Yeah, that comes up. but then the PC has a error ( a small yellow box in the top of the app) saying something along the lines of 'we are experiencing connection issues'.

[TessM]

That is fine. I have located this link: https://support.microsoft.com/en-us/topic/troubleshooting-for-link-to-windows-f37cac2a-dd8a-fa19-acb... from Microsoft that may help.