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latest update

(Topic created on: 28-12-2023 01:57 PM)
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wezsoph
Journeyman
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the update this month has stopped my google pay from working why ? 
8 REPLIES 8
Albrei9s
First Poster
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It sucks! Right!? Ugggh @samsung pls fix this
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Piper123
Samsung Members Star ★
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Hey there

We've seen this before a few times after updating to One UI6.

In many cases, clearing cache in the Google Wallet App followed by a force stop and restart has fixed the issue.
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wezsoph
Journeyman
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ive done that still didnt work
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Piper123
Samsung Members Star ★
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You may also need to clear data within Google Pay App if the cache clearance hasn't fixed it. Then force close and reopen.
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Piper123
Samsung Members Star ★
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I'm also hearing from other users that after performing the clear cache / force stop and restart, some devices start working fine the following day.
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wezsoph
Journeyman
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Have done everything again. I will try using google pay tomorrow
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wezsoph
Journeyman
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Tried using google pay again today still didnt work im really fed up with not being able to use it so will have to carry my bank card with me 😡
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wezsoph
Journeyman
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just done another update google pay still not working just looked on google help apparently it only works on 7.0 above my update is 6.0 so ive got no chance of it working until i get 7.0 😫
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