07-02-2021 10:16 PM
After installing latest software update, some functions not working.
When phone rings sometimes it does not display on screen nor can call be answered.
WhatsApp messages are not notified according to my settings but are there when application is opened.
Anyone else any issues
I have the A51
08-02-2021 05:30 AM
No all seems to be working as it should on mine @Little Ais
Some generic troubleshooting tips are …
Update all apps in the Playstore and Samsung Galaxy Store.
Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone.
Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops.
Very last resort > Back up and remove any relevant sd card and factory reset.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-02-2021 11:12 AM