10-09-2020 08:35 PM
On wednesday night i did the latest automatic software update. Since Thursday morning a majority of my apps on my phone now do not work. I can select the app some will look as though they will open and then theyre gone and i cant access them. I am getting continuous notifications that various apps have stopped working. I have restarted my phone multiple times. I have made sure all my apps are up to date. I have cleared the cache data for the app and i have also uninstalled and reinstalled the apps to no avail.
HELP, i am at the point where i fear i am going to have to replace my phone and cannot afford to do so.
10-09-2020 08:46 PM
10-09-2020 08:56 PM
How do i put into safe mode?
10-09-2020 09:44 PM
10-09-2020 11:28 PM
I have now tried this and am still having the issue.
This phone was purchased from a well known department store chain and is an authentic samsung product NOT a parallel import.
I have never had any issues with updates prior to this
13-09-2020 09:27 PM
07-06-2022 10:15 AM
Samsung Note 9 - same situation, after update my phone went to infinite reboot loop and became very hot. Official service couldn't help, told me the only way to fix it - to replace motherboard with is device half price. I'm furious of how Sasmung treats "old devices"