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how to set up 4g

(Topic created on: 23-12-2020 04:48 PM)
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DAVESHADY
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I have Samsung galaxy A41 which is 4g .at the back of my sim it says 4g..but on my phone settings it only says connection to 2g or 3g or both or automatic..why does it not say 4g in settings..I'm not sure if its working on 4g or not..please help..
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Pugs1957
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What is the baseband version? Settings, about phone, software version. Where and when did you purchase the phone?
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BandOfBrothers
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If 4G is being attained then 4G should show in your phone's status bar.

i.e 

Screenshot_20201224-054643_Samsung Internet.jpg

When you say phone settings @DAVESHADY are you going into Settings then Connections then Mobile Network's and then Network Mode ?

 

i.e 

Screenshot_20201224-054250_Call settings.jpg

This is driven by your sim card but as a process of elimination try your sim card in another phone and then see if 4G is attained and available to choose in the phone's settings.

 

Check your apn settings in your phone to ensure they are correct.

 

Also check any available Network Service Checker to ensure 4G is available in your area and that there are no mast issues.

 

Ask your network to check your account and if necessary enquire about changing your sim card via a sim swap. Sometimes sim cards fail.

 

I wish you all the best with this. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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