Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

How do you fix a A20e

(Topic created on: 13-11-2020 06:36 PM)
Jamesncfc7
Apprentice
Options
Galaxy A Series
I have this thing that popped up on the screen today Use volume keys for media. This wont go away if anyone those how to 

image


fix this plz tell me asap is so annoying 
6 REPLIES 6
TessM
Moderator
Moderator
Options
Galaxy A Series

Hi @Jamesncfc7 ,

 

please head to Settings > Sounds and Vibration > Volume > Use Volume Keys For Media, and toggle this option off.

0 Likes
Jamesncfc7
Apprentice
Options
Galaxy A Series
hi @TessM

It hasn't worked it's still on my screen it doesn't let me press anything around it. If you know how to sort this out plz message me back thx
0 Likes
Jamesncfc7
Apprentice
Options
Galaxy A Series
I tryed what you said it hasn't worked do you have a other solution many thanks

Screenshot_20201113-191245_Settings.jpg

0 Likes
TessM
Moderator
Moderator
Options
Galaxy A Series

Try to turn this On again and Off after a phone restart. If this doesn't help, follow these steps:

 

  1. Press and hold the Volume Down button and don't release it yet.
  2. While holding down the volume button, press and hold the Power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy A20e logo shows on the screen.
Jamesncfc7
Apprentice
Options
Galaxy A Series
Thank you every so much for your help
Jamesncfc7
Apprentice
Options
Galaxy A Series
@TessM
0 Likes