It's possible that his phone was backing upto Samsung Cloud.
You'll know when setting up the new phone and choosing to set up using a back up.
Have you priced up having a new display fitted.
If you've factory reset the broken phone then all data is lost on that phone @FrozenRose
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "