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Hot phone

(Topic created on: 17-04-2024 07:15 AM)
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nitak
Student
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I managed to do the cache partition, but my phone is still getting hot when using it,I've put in safe mode, phone doesn't get hot then as I'm not using it....phone only started getting hot yesterday, I've tried all the tips I've seen on samsung online ?
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Robin999
Black Belt 
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Can you tell us exactly what you are doing when it gets hot ie gaming, browsing, etc. Can you also advise what phone model you have. How old is the phone? Has it had a previous repair, authorised or not. What environment are you using the phone in.
There are many reasons why a device overheats. Please provide more information.
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nitak
Student
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It's when I'm browsing etc,it's samsung a54 5g had about 3 months, it's had no repairs,I've downloaded the thermal guardian to see if that helps
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Robin999
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Is it still under warranty?
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nitak
Student
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Yes,its a pay monthly phone from tesco
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Robin999
Black Belt 
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Thanks. The device should not be getting hot when browsing. Considering the steps you've already taken, the tips you've used, and the age of the phone, I'd consider returning the phone to Tesco and ask them to take a look.
nitak
Student
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Thanks,I will be popping to tesco at the weekend, somethings not right,I've had sansungs for years and this is the first one to do this .
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Robin999
Black Belt 
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Yes it doesn't sound normal. It'll be better for somebody to get hands on experience of this heat problem so they can better resolve this for you.
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