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Original topic:

hi can anybody give me advice on my A71

(Topic created on: 03-02-2021 09:53 PM)
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Donnabambi
Apprentice
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I am no longer getting notification sounds 
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6 REPLIES 6
CarlH
Moderator
Moderator
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Hi @Donnabambi. Can you confirm the Android version you're currently running? This can be found in Settings > About Phone > Software version. 

Donnabambi
Apprentice
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thank you I will look now
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Donnabambi
Apprentice
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android version 10
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Frustrated 88
Journeyman
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Hello,  I started a thread yesterday and got no response, but am having the and problem.  My post was as follows--

This latest glitch is driving me nuts,  please help! Brand new a71 5g uw was making notification sounds just fine.  Five days ago notification sounds are silent.  I get the notification but no noise. No settings were changed,  lacks sound for all push/text. Restart phone and sounds are back for a period of time.  Sometimes once,  sometimes for an hour, then gone again. 

The problem comes and goes and always works fine with a restart. I've cleared all caches, personalization, reset all settings,  checked all settings. To be clear I get sound on a push notification and then not,  nothing changed.  Restart phone then I get sound again for a short period of time. 

Please help! 

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Frustrated 88
Journeyman
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I started a similar post yesterday and would love some help/ answers! Also version 10. 

My notifications will be silent, then some will make noise, then nothing again as posted above. Funny thing is the system reminder of the notification will make sound every three minutes like it's supposed to. 

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Frustrated 88
Journeyman
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I stumbled upon the solution,  bixby apparently had a glitch and they issued an emergent update. Solved things for me so far.