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(Topic created on: 10-04-2022 09:30 AM)
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a21susername
Student

‎09-04-2022 08:13 PM - last edited ‎10-04-2022 09:26 AM by Moderator ) in 

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Hi,

My account Samsung Members cannot be logged out because my email was hacked! And if o try and logout it needs to verify its me and its sent a code to the hacked email. Google says its non existent too. If Samsung you can change my email or remove it for me it would be greatly appreciated thank you!
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Blessed4life
Black Belt 

‎09-04-2022 09:30 PM - last edited ‎09-04-2022 09:31 PM

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Hi sorry to hear that but, I'm not surprised why are you posting your personal information on social media? Call customer service & speak to them, once you've answered some security questions I'm sure they'd be able to sort things out.
Please remove your email for your own sake.
Hope this helps.
AndrewL
Moderator
Moderator

‎10-04-2022 09:30 AM

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@a21susername: I have removed your email address from your post in accordance with data protection, and the terms and conditions of the Community. If you are concerned that the email address associated with your Samsung account has been compromised, then please follow the steps below under 'Change email address' and 'Change password' to assign a new email address and password to the account.

How do I set up or log into my Samsung Account? | Samsung UK

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