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Original topic:

Help needed moving to new phone

(Topic created on: 20-08-2023 08:12 PM)
gaffer30fd
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I've just moved from a Galaxy A3 to a Galaxy A40 but my usernames and passwords stored in Samsung Internet on the old phone haven't transferred to the new one. Any suggestions on how to move them across please?
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AaronAJ
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Congrats on your new A40, @gaffer30fd ! Hope you are loving it! You can use Samsung Smart Switch to move data from your old phone to your new one: https://www.samsung.com/uk/support/mobile-devices/smart-switch-app/

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gaffer30fd
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Thanks AaronAJ. The thing is that I did a SmartSwitch data transfer but have now, several days later, discovered that the sign-in info stored under 'Internet settings' 'Personal browsing data' 'Usernames and passwords' has not been transferred. So far as I can see everything else has transferred, so how do I transfer this data specifically without transferring everything else again?
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BandOfBrothers
Samsung Members Star ★★
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Personally I use Samsung Cloud for this @gaffer30fd 

Can you create such a back up in your previous phone and then use that in your new phone ?

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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