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Gallery plays video but is unable to share it

(Topic created on: 02-06-2020 01:01 PM)
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Thrwwy
Student
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The video comes up in the gallery as a '!' with a grey background with a length of zero seconds but still let's me play the whole video but I am unable to share it. I've tried downloading the video a couple of times but it's the same thing? Is this able to be fixed or is the video just broken?

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TessM
Mastermind
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Hey @Thrwwy ,

 

are you able to tell me where is the video saved and is this affecting any other files/videos or only this one? What is the video format? 

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Thrwwy
Student
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The video is saved in internal storage,  this is the only video in my gallery like this and the video format is mp4.

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Thrwwy
Student
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@TessM
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