03-03-2020 06:57 PM - last edited 03-03-2020 06:58 PM
Hi all,
I have only had my A71 for a few days but have noticed quite an annoying issue whereby there is an odd yellow tint to the left side of the screen which comes and goes randomly. I have looked online and seen other users with a similar issue on other devices but there's was solved via turning off the blue light filter.
The issue I have doesn't appear to be related to the blue light filter as I have never turned it on. Is anyone else experiencing this issue?
13-05-2020 09:27 PM
The latest sw update did not repair this issue.
13-05-2020 09:42 PM
Maybe the next software update 😕
14-05-2020 01:49 AM - last edited 14-05-2020 01:56 AM
Hi guys from Turkey. I have same screen problem especially with dark mode. This green screen appears only on gray colours. I wonder should I stop using dark mode? If i continue using dark mode, green screen problem will be appeared more ? And the other question and more important one is " why Samsung doesnt care A71 users and why still there is no explanation about this problem from Samsung side"?!
14-05-2020 09:18 AM
14-05-2020 09:59 AM
14-05-2020 01:59 PM
Still ui 2.0
19-05-2020 10:13 AM
My A71 is back and the screen issue is still here. The repair service didn't do anything, however. Samsung support said me that they are working on it and in a few days they are going to launch an update in order to solve the issue. We will see if it's true.
20-05-2020 05:59 PM
Hi i live in italy and i have the same problem on my A71, i hope Samsung fix this annoying problem with the next software updates.
20-05-2020 06:52 PM
I hope this explanation from Samsung support is true and they will find solution for the next update same as s20
21-05-2020 10:36 PM - last edited 21-05-2020 10:37 PM
Hey.
I have same problem. I've read all your comments. I've also searched a lot and found no answer. Could you please tell me what explanation? I wanna know what's wrong. Is it software or hardware and what's the solution?!