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Galaxy A71 yellow spot right side of screen

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Apprentice

Hello
Yesterday I received my Galaxy A71 but I noticed a defect that I cannot identify if it is hardware or software.
When the brightness is between 10 ~ 20%, any gray image or even the dark mode of Whatsapp, some yellow spots appear on the right side of the screen and on the bottom.
This behavior only occurs at low brightness. Above 25%, none of this happens.
I plan on sending my device for exchange, since I am still within the 7 days of exchange with the store.
Has anyone ever experienced this?

Example: photo_2020-04-16_11-10-52.jpgphoto_2020-04-16_11-10-54.jpgWhatsApp Image 2020-04-16 at 11.43.20.jpeg

13 REPLIES 13
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Superuser I
Superuser I

I'm wondering if something has gone wrong in the construction of the phone @SnkB 

 

I'd certainly be sending that back too if this was my phone.

 

🌈 Stay Safe  🌈 

 

 

My advice comes from being a UK Samsung Phone Owner.
I have no affiliation with Samsung.

Current Phone ~

Samsung Note 10 Plus 5G _256Gb >_ Samsung One Ui 2.5/ Android 10.

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Apprentice
The same problem. I just sent it to the repair services but some people say that in it´s new device is the same problem. I think samsung should do something.
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Hello! Did they fix your unit?
  • Hi, I received my A71 from the repair service and the screen issue is still here, but I talkedwith samsung support and said me that a new update is coming in a few days in order to fix that. We will see.
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First Poster

i also purchased a71 and returned the unit 3 times because i have the same issue.... so most of the a71 models have this issue... in our place/country this unit is expensive but we recieve a faulty screen!

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Yes, for that reason Samsung has to launch an update. I think that's the reason why One UI2.1 for A71 is not released and A51 yes, because they want to fix it before launch new One UI

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I live in italy and i have the same problem on my A71, i hope Samsung fix this annoying thing with the next software updates.

IMG_20200518_220854_815.jpg

 

IMG_20200518_220852_211.jpg

 

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STILL NO UPDATES OR NEWS ABOUT THE SCREEN ISSUE OF A71?

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Is the new update of may fixed the screen tint issue?

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