16-04-2020 04:08 PM in
Yesterday I received my Galaxy A71 but I noticed a defect that I cannot identify if it is hardware or software.
When the brightness is between 10 ~ 20%, any gray image or even the dark mode of Whatsapp, some yellow spots appear on the right side of the screen and on the bottom.
This behavior only occurs at low brightness. Above 25%, none of this happens.
I plan on sending my device for exchange, since I am still within the 7 days of exchange with the store.
Has anyone ever experienced this?
17-04-2020 06:14 AM in
I'm wondering if something has gone wrong in the construction of the phone @SnkB
I'd certainly be sending that back too if this was my phone.
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Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
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19-05-2020 06:39 PM in
19-05-2020 07:33 PM in
i also purchased a71 and returned the unit 3 times because i have the same issue.... so most of the a71 models have this issue... in our place/country this unit is expensive but we recieve a faulty screen!
19-05-2020 07:36 PM in
Yes, for that reason Samsung has to launch an update. I think that's the reason why One UI2.1 for A71 is not released and A51 yes, because they want to fix it before launch new One UI