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Original topic:

Galaxy a70 update

(Topic created on: 12-05-2020 04:24 AM)
Hal2
Apprentice
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Galaxy A Series

So my phone just had a software update but now apparently the volume down and power key no longer take a screenshot when pressed at the same time, and I cant find anywhere on the phone of what I should press to take a screenshot now. Does anyone know? 

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1 Solution


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Solution
CHMultimedia
Navigator
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Galaxy A Series
Other users have reported the same issue. It seems you have to press the Vol. Down+Power keys very quickly now for it to work.
https://eu.community.samsung.com/t5/Galaxy-A-Series/A70-Screenshot-problem/td-p/1651461/page/2
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CHMultimedia
Appareils principaux - Main Devices: Note20 Ultra 5G/Tab S7+/Galaxy Watch 3 45mm

Attendez-vous à des réponses tardives mais je répondrai dès que possible - Expect late replies but I will reply as soon as I can.

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7 REPLIES 7
BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

Can you try a soft reboot by turning the phone Off and On @Hal2 

 

As a last resort back up and remove any relevant Sd card and factory reset.

 

A similar thread 》https://eu.community.samsung.com/t5/Galaxy-A-Series/A70-Screenshot-problem. 

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Cassidy007
Samsung Maker ★★
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Galaxy A Series

You xan also use your palmScreenshot_20200512-013822_Settings.jpg

 

Vous aimez la photographie ? Si OUI visitez:
https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography ? If Yes, visit : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
strawberry cake
Hotshot
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Galaxy A Series

 

 

hi @Hal2 

 

Settings > Accessibility > Advanced settings > configure the "Power and Volume down keys"

 

thanks ☺


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Solution
CHMultimedia
Navigator
Options
Galaxy A Series
Other users have reported the same issue. It seems you have to press the Vol. Down+Power keys very quickly now for it to work.
https://eu.community.samsung.com/t5/Galaxy-A-Series/A70-Screenshot-problem/td-p/1651461/page/2
----------------
CHMultimedia
Appareils principaux - Main Devices: Note20 Ultra 5G/Tab S7+/Galaxy Watch 3 45mm

Attendez-vous à des réponses tardives mais je répondrai dès que possible - Expect late replies but I will reply as soon as I can.
Hal2
Apprentice
Options
Galaxy A Series

Thank you, I think I've sorted it now! 

Hal2
Apprentice
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Galaxy A Series

@Cassidy007 Thank you, I didnt actually know we could do this 

giudobelien
First Poster
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Galaxy A Series

hey mijn buurman zijn gsm gaat niemeer van wege re probleem 

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